Job Overview
Qatar Airways is seeking a Projects Manager for its Product Development & Design (PDD) Team, responsible for crafting cutting-edge inflight products, enhancing passenger comfort, and driving innovation in airline design.
The PDD team works from concept to launch across cabin interiors, inflight entertainment (IFE), connectivity, F&B, amenities, and service technologies. This is a unique opportunity to lead strategic initiatives that shape the future of aviation experiences globally.
Key Responsibilities
- Implement governance frameworks for customer experience and product development initiatives.
- Develop and manage integrated program plans, timelines, and milestones across multiple inflight experience domains.
- Coordinate activities across product, design, technology, and operations teams; monitor dependencies and adjust schedules to mitigate risks.
- Track progress against strategic roadmaps and maintain dashboards and reporting tools for leadership visibility.
- Analyse program performance and recommend corrective actions.
- Identify, assess, and mitigate risks, escalating critical issues with recommended actions.
- Support resource planning and allocation; liaise with HR and functional leads for staffing needs.
- Maintain comprehensive records of program decisions, actions, and outcomes.
- Act as a point of contact for program communications; prepare reports, dashboards, and presentations for internal stakeholders.
- Facilitate cross-functional collaboration and ensure alignment with strategic goals of the Product Development Division.
- Perform other duties as assigned by the Head of Department.
Qualifications & Experience
Strong analytical, organizational, and stakeholder management skills.
Bachelor’s degree or equivalent with 7+ years of experience in program or project management.
Proven experience in strategy, innovation, or technology program delivery.
Skilled in cross-functional project management, stage-gate, agile, or hybrid delivery models.
Proficiency in Power BI, Excel, Smartsheet, and other tracking/reporting tools.
Ability to develop dashboards, executive summaries, and communicate performance trends to leadership.
